Team Titan

Michael Gurowski, President

After twenty four years at Mass Mutual, where he set an unprecedented consecutive eight-year record as Agent of the Year, Michael felt a shift in the financial services market. An opportunity to expand into the growing and highly competitive group health insurance industry presented Michael with a challenge he couldn’t pass up. In 2006, Mike founded Titan Insurance and Employee Benefits Agency, LLC, while still maintaining a business relationship with Mass Mutual, and moved into offices just down the hall in Clinton Square.

 

Michael serves as President of Titan and leads the firm's team of Benefits Consultants.  

 

Michael, who has been married to Tammy for 25 years, enjoys visiting his daughter Samantha who lives in Manhattan and works for Make-A-Wish Foundation, and watching his sons, Max and Billy, play college lacrosse for Jacksonville University and Ithaca College, respectively. Michael has been a resident of Webster of 22 years.

 

When able to enjoy free time, Michael coaches a youth lacrosse league in Webster and enjoys boating and leisure time at the family cottage on Port Bay.
 

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Laura Burgart, Benefits Consultant

Laura is responsible for sales and service of employee benefits and is NYS licensed in Life, Accident and Health. Laura was previously Director of Operations for Titan prior to moving into the role of Benefits Consultant.

 

Laura graduated from SUNY Brockport with a Bachelor of Science in Accounting. Prior to joining Titan, Laura held several different sales positions including Val Morgan and Silpada.  She was an Office Manager at Mass Mutual for 13 years and also worked as Director of Operations at Screenvision Cinema Advertising. 

 

Laura resides in Bristol where she follows her life passions including golf, skiing and gardening.

 

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Tricia Dunham, Benefits Consultant
 

Tricia has served in this role for the past three years. Tricia joined Titan from Mass Mutual where she worked as an Investment and Annuity Specialist. Tricia is NYS licensed in Life, Accident and Health, and Variable Annuity.  She is also FINRA licensed Series 7, 63 and 24. 

 

Tricia’s primary responsibilities include ensuring clients are maximizing employee productivity for the benefits provided.  Tricia ensures her clients’ benefit packages are competitive, well negotiated, and demonstrate cost/value benefit. 
 

Tricia is a resident of Penfield where she enjoys music, travel and spending time with her children, Dan, Zoey and Alyssa.

 

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Tammy Gurowski, Communications Manager

Tammy is responsible for public relations, special and corporate events, and she serves as community and media relations point of contact. Tammy is responsible for client communications, the company website, social media and maintaining media relations.  She is responsible for developing and assessing advertising and marketing campaigns. She graduates from Nazareth College with a Bachelor of Arts Degree in Communication and Rhetoric.

 

Tammy enjoys her family, Samantha, Max and Billy, and is married to Michael for 25 years.  She has served and been

recognized for her volunteer work including Webster Central PTSA, Alliance for Quality in Education, Metro Justice and

numerous other organizations as a community volunteer for the previous two decades.

 

 Tammy enjoys time at their cottage, boating, skiing, water and snow, gardening and is an avid reader.

 

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Marisa Bennett, Director of Operations

 

Marisa Bennett, Director of Operations, is responsible for the daily operation of Titan Insurance, staff management, carrier and service provider relationships and their management. She also coordinates professional development for staff and implements process improvements.

 

Marisa graduated with a BA from Susquehanna University and an MS from Rochester Institute of Technology. She is licensed for Property and Casualty and earned a Commercial Lines Coverage Specialist designation.

She was the Director of Recruitment and Marketing for the Simon Graduate School of Business at the University of Rochester where she was responsible for growth and diversification of the applicant pool for the Simon School MBA and MS programs. She was responsible for recruitment and goal development strategy, territory oversight, and travel and tradeshow oversight to reach prospects. Her team was charged with recruitment, analysis, event and program responsibilities.

 

Prior to her work at the Simon School, she was a Marketing Manager at Paychex where her responsibilities included direction for all human resources services products; she developed multimedia marketing campaigns to create leads, and increase sales and revenue. She maintained marketing plans for HRS products, tradeshows, vendor relationships and had direct responsibility for Senior Management and Executives.  She also served as a Product Manager and Project Manager at Paychex where her management skills led teams through projects, ensuring all requirements were identified and met.

 

Her community involvement includes serving as District President of Zeta Tau Alpha, she volunteers for the Susan G. Komen Foundation and Breast Cancer Coalition of Rochester.

 

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Jeremy Chiarelli, Account Manager

Jeremy is responsible for maintaining client relationships. Jeremy consults and advises his clients on alternative benefit offerings to better position them for the future.

 

Jeremy is NYS licensed in Life, Accident and Health. Jeremy graduated from SUNY Brockport with a Bachelor of Science in Education. Prior to joining Titan, Jeremy worked as a Health and Benefits Account Manager at Paychex where he administered and coordinated open enrollment meetings and serviced carrier relationships. 

 

Jeremy is an outdoor enthusiast and serves as a volunteer coach in the Irondequoit Soccer Club. He resides in Greece with his wife, Peggy, and son, Jacob.

 

 

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Sharon Pappas, Compliance and Benefits Technology Coordinator

Sharon joined Titan after previous positions with First Niagara Benefit Consulting, Providium Consulting, and Mutual of America. She is NYS licensed in Life, Health and Accident. 

 

Sharon graduated with a Bachelor of Arts and Sciences in Liberal Arts and Communication from SUNY Oswego.

Sharon enjoys skiing, running, hiking and sailing with her family. Sharon, her husband Tom, son Jordan, and daughter Catherine, reside in Brighton.

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Michael Beattie, Account Coordinator

Michael has his NYS license in Life, Accident and Health as well as Property and Casualty. Prior to Titan, Michael worked at the Flanders Group as a producer in the NYS Workers' Compensation Division.

 

Michael graduated Sigma Cum Laude from SUNY Brockport with a Bachelor of Fine Arts in Painting and a minor in Art History.

 

Michael is a resident of Brighton and enjoys spending free time with family and friends. 

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Krystal Wentz, Account Coordinator 

 

Krystal is responsible for maintaining relationships between insurance carriers and Titan clients. Improving coverage knowledge, providing guidance and answers are her key responsibilities in addition to acting as company liaison in resolving and addressing needs as they arise.

 

Krystal attended Northern Virginia Community College, George Mason University and Strayer University in Virginia. Her professional licenses include NYS Life, Accident and Health. She joined Titan from Manning & Napier where she served as an Account Coordinator.

Krystal is a resident of Canandaigua where she enjoys running, reading and spending time with her family. Krystal is engaged and looking forward to her upcoming wedding this fall. 

 

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Christina Wilson, Account Coordinator

Christina has responsibilities which revolve around daily service needs. Christina researches and completes client issues, COBRA processes, broker proposals, and various administrative needs.

Christina graduated from SUNY Brockport in 2006 with a Bachelor of Science Degree. She is NYS licensed in Life, Accident and Health. She came to Titan from KAFL Insurance Resources where she was a Processor for COBRA information and developed quotes and marketing plans. Her previous experience also includes the Paychex Insurance Agency and systems analysis work.

 

Christina resides in Rochester and received a Wegman’s Employee Scholarship in 2002. Christina enjoys attending Rochester Broadway Theatre League performances and country music concerts. She is a sports enthusiast and fan of the Buffalo Bills, Buffalo Sabres and New York Yankees. She loves spending time with family and friends. 

 

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